Then follow the steps to set up service for your iPhone, iPad, or iPod touch." Later the document says: "If you can't update or restore your device using recovery mode, or you can't use recovery mode because of broken or stuck buttons, contact Apple Support. If you don't have a computer as mentioned in Remove your passcode, then "borrow one from a friend, or go to an Apple Retail Store or Apple Authorized Service Provider." Of course the last option usually is not available now. See If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled, especially the section entitled Remove your passcode. See this document If your Apple ID is locked or disabled "If you or someone else enters your password, security questions, or other account information incorrectly too many times, your Apple ID automatically locks to protect your security and you can't sign in to any Apple services.” You also can get Apple telephone support for help using this link Īnd here is how to contact iTunes worldwide support via text or chat using this link After choosing your country, see the heading Tell us how we can help. Instead, contact Apple Support for help.” See this Apple document If you see a message that says 'Your account has been disabled in the App Store and iTunes' "There might be a problem with the payment method that you have on file. When you see the message, don't try to edit any of your account information. Two different apple IDs and one phone number? You say: "Account tied to another mail."
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